Resolution Check is a quality control process used in print-on-demand businesses to make sure images are clear and sharp enough for high-quality printing. It involves checking if digital artwork or photos have enough detail (measured in dots per inch or DPI) to look good when printed on products like t-shirts, mugs, or posters. Think of it like making sure a photo isn't blurry before printing it. This check helps prevent customer complaints about fuzzy or pixelated prints and reduces waste from failed print runs.
Performed Resolution Check and Resolution Checking on over 1000 customer artwork files daily
Developed standard operating procedures for Resolution Check process in print production workflow
Trained new team members on Resolution Check and Image Quality Check procedures
Typical job title: "Print Quality Specialists"
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Q: How would you set up a resolution checking workflow for a high-volume print shop?
Expected Answer: Should discuss creating standardized processes, implementing automated checking tools, training staff, establishing quality benchmarks, and handling special cases or customer exceptions.
Q: How do you handle resolution issues with customer files while maintaining good customer relations?
Expected Answer: Should explain clear communication methods, providing solutions rather than just pointing out problems, and having processes for helping customers submit better files.
Q: What are the minimum resolution requirements for different types of printed products?
Expected Answer: Should know standard requirements for various products (t-shirts, posters, business cards) and explain why they differ based on size and viewing distance.
Q: How do you handle rush orders while maintaining quality standards?
Expected Answer: Should explain balancing speed with accuracy, quick assessment techniques, and when to escalate resolution issues.
Q: What tools do you use to check image resolution?
Expected Answer: Should be able to name basic software tools and explain how to determine if an image meets minimum requirements for printing.
Q: What do you do if you find an image that's too low resolution?
Expected Answer: Should explain the basic process of flagging issues, communicating with customers or team leads, and following company procedures for resolution problems.