PSS
PSS (Personal Shipping System) is a widely used software in the freight forwarding and shipping industry. It helps shipping companies manage their daily operations like booking shipments, tracking cargo, and handling customs documentation. Think of it as a digital command center that keeps all shipping-related information organized and accessible. Similar systems include CargoWise and WiseShip. These systems help freight forwarding staff handle shipments more efficiently by providing ready-to-use forms, automated calculations, and organized storage of shipping documents.
Examples in Resumes
Processed over 200 monthly shipments using PSS system
Trained new employees on PSS documentation procedures
Managed customs declarations through PSS software
Typical job title: "Freight Forwarders"
Also try searching for:
Where to Find Freight Forwarders
Professional Networks
Job Boards
Example Interview Questions
Senior Level Questions
Q: How would you handle a complex shipment requiring multiple modes of transport in PSS?
Expected Answer: Should explain ability to coordinate different transport methods, managing documentation for each mode, and using PSS to track the entire journey while maintaining cost efficiency.
Q: How do you use PSS to manage team performance and optimize shipping operations?
Expected Answer: Should discuss using system reports to track shipment processing times, identify bottlenecks, and implement improvements in workflow.
Mid Level Questions
Q: What steps do you take when handling customs clearance through PSS?
Expected Answer: Should explain process of entering shipment details, generating customs documents, and ensuring compliance with import/export regulations.
Q: How do you handle rate quotations and booking confirmations in PSS?
Expected Answer: Should describe accessing carrier rates, creating quotes, and converting them to bookings while ensuring accuracy.
Junior Level Questions
Q: How do you create a basic shipment booking in PSS?
Expected Answer: Should demonstrate understanding of entering basic shipment details, customer information, and generating standard shipping documents.
Q: What basic reports can you generate from PSS?
Expected Answer: Should know how to pull simple shipment status reports, tracking updates, and basic customer information.
Experience Level Indicators
Junior (0-2 years)
- Basic shipment booking entry
- Simple document generation
- Tracking updates
- Customer data entry
Mid (2-5 years)
- Customs documentation handling
- Rate management
- Multi-modal shipment processing
- Report generation and analysis
Senior (5+ years)
- Complex shipment management
- Team supervision and training
- Process optimization
- System customization and troubleshooting
Red Flags to Watch For
- No knowledge of basic shipping documents
- Unfamiliarity with customs procedures
- Poor attention to detail in documentation
- Lack of experience with freight terminology
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