Preventive Maintenance
Preventive Maintenance is a planned approach to keeping hotel facilities and equipment in good working order before problems occur. It's like regular health check-ups for a building and its systems. This includes routine inspections, cleaning, repairs, and upkeep of everything from air conditioning systems to pool equipment. Hotels use this approach to avoid unexpected breakdowns, maintain guest satisfaction, and save money in the long run by catching issues early. This is different from reactive maintenance, which only fixes things after they break.
Examples in Resumes
Developed and implemented Preventive Maintenance schedule for 200-room luxury hotel
Reduced equipment downtime by 40% through effective Preventative Maintenance program management
Supervised team of 5 staff members in executing daily PM tasks throughout the property
Typical job title: "Maintenance Managers"
Also try searching for:
Where to Find Maintenance Managers
Professional Organizations
Job Boards
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you develop a preventive maintenance program for a new luxury hotel?
Expected Answer: Should explain process of creating maintenance schedules, budgeting, staff training, using maintenance software, and developing emergency response plans. Should mention importance of guest satisfaction and cost management.
Q: How do you prioritize maintenance tasks with limited resources?
Expected Answer: Should discuss methods for assessing urgency, impact on guest experience, cost implications, and staff scheduling. Should mention experience with budget management and team coordination.
Mid Level Questions
Q: What systems do you use to track maintenance schedules?
Expected Answer: Should be familiar with maintenance management software, work order systems, and documentation procedures. Should explain how they organize daily, weekly, and monthly tasks.
Q: How do you handle emergency maintenance issues while maintaining regular preventive maintenance schedule?
Expected Answer: Should explain their approach to balancing urgent repairs with scheduled maintenance, team coordination, and communication with hotel management.
Junior Level Questions
Q: What basic preventive maintenance tasks are essential for hotel rooms?
Expected Answer: Should list basic tasks like checking AC units, plumbing, lighting, furniture condition, and mention the importance of documenting issues.
Q: How do you document completed maintenance tasks?
Expected Answer: Should describe basic record-keeping practices, use of maintenance logs or software, and importance of clear communication with team members.
Experience Level Indicators
Junior (0-2 years)
- Basic equipment maintenance
- Following maintenance schedules
- Basic repairs and troubleshooting
- Safety procedures
Mid (2-5 years)
- Maintenance planning and scheduling
- Team supervision
- Budget management
- Vendor coordination
Senior (5+ years)
- Program development and management
- Staff training and development
- Strategic planning
- Budget optimization
Red Flags to Watch For
- No experience with maintenance scheduling or planning
- Poor documentation practices
- Lack of safety awareness
- No experience with maintenance software systems
- Unable to demonstrate problem-solving abilities
