POS Terminal
A POS Terminal (Point of Sale Terminal) is a device that taxi drivers use to process card payments from passengers. It's basically a payment machine that can accept credit or debit cards, and sometimes mobile payments like Apple Pay. Think of it as a modern replacement for the traditional cash-only system. When you see this term in a resume, it usually means the person has experience handling electronic payments and working with payment technology in vehicles.
Examples in Resumes
Managed daily transactions using POS Terminal and Payment Terminal systems in taxi operations
Trained new drivers on proper usage of POS Terminal equipment
Achieved 99% successful transaction rate with Card Terminal and POS Terminal systems
Typical job title: "Taxi Drivers"
Also try searching for:
Where to Find Taxi Drivers
Professional Networks
Industry Resources
Example Interview Questions
Experienced Driver Questions
Q: How do you handle POS Terminal malfunctions during a busy shift?
Expected Answer: Should mention backup payment options, customer service skills, knowing basic troubleshooting, and having emergency contact numbers for technical support.
Q: What systems do you have in place to track and reconcile daily card payments?
Expected Answer: Should discuss keeping transaction records, end-of-shift reporting, and matching POS reports with actual payments received.
Regular Driver Questions
Q: What steps do you take to ensure secure card transactions?
Expected Answer: Should mention checking card validity, ensuring proper receipt printing, maintaining customer privacy, and following payment security protocols.
Q: How do you handle customer concerns about card payments?
Expected Answer: Should discuss clear communication about payment options, explaining security features, and professional handling of payment disputes.
Entry Level Questions
Q: Can you explain the basic steps of processing a card payment?
Expected Answer: Should be able to describe entering the amount, handling the card swipe/tap, getting customer approval, and providing a receipt.
Q: What would you do if a customer's card is declined?
Expected Answer: Should mention politely informing the customer, offering alternative payment methods, and handling the situation professionally.
Experience Level Indicators
Junior (0-1 years)
- Basic POS Terminal operation
- Processing card payments
- Customer service basics
- Receipt handling
Mid (1-3 years)
- Troubleshooting common POS issues
- Multiple payment method handling
- Daily transaction reconciliation
- Customer dispute resolution
Senior (3+ years)
- Advanced payment system knowledge
- Training other drivers
- Complex problem resolution
- Payment security compliance
Red Flags to Watch For
- No experience with electronic payments
- History of payment discrepancies
- Unwillingness to handle card transactions
- Poor record keeping habits
- Lack of basic technology skills
Need more hiring wisdom? Check these out...
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Unified HR Experience Platforms: Transforming the Way We Work
