PACS, which stands for Picture Archiving and Communication System, is like a digital filing cabinet for medical images. It's the system hospitals and medical facilities use to store, view, and share patient images like X-rays, MRIs, and CT scans. Instead of old-fashioned film that had to be physically stored and manually retrieved, PACS makes all these images available on computers throughout a healthcare facility. Think of it as similar to a cloud photo storage system, but specifically designed for medical purposes with special security and viewing features for healthcare professionals.
Managed and maintained PACS system serving 5 hospital locations
Trained medical staff on PACS and RIS integration
Implemented new Picture Archiving and Communication System improving image retrieval time by 50%
Coordinated PACS system upgrades across multiple departments
Typical job title: "PACS Administrators"
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Q: How would you handle a PACS system upgrade across multiple hospital locations?
Expected Answer: Should discuss project planning, minimizing downtime, ensuring data backup, coordinating with vendors and staff, and having contingency plans. Should mention importance of communication with different departments and maintaining image accessibility during the process.
Q: What strategies would you use to ensure PACS system security and HIPAA compliance?
Expected Answer: Should explain basic security measures like access control, audit trails, data encryption, and backup procedures. Should demonstrate understanding of healthcare privacy requirements and disaster recovery planning.
Q: How would you troubleshoot slow image retrieval in a PACS system?
Expected Answer: Should describe systematic approach to identifying bottlenecks, checking network connections, storage systems, and workstation performance. Should mention working with IT team and vendors for resolution.
Q: Explain how you would train staff on using PACS systems.
Expected Answer: Should discuss creating training materials, hands-on sessions, addressing different user skill levels, and ongoing support. Should mention importance of understanding different staff roles and their specific needs.
Q: What basic daily maintenance tasks are required for a PACS system?
Expected Answer: Should mention monitoring system status, checking error logs, managing storage space, verifying backups, and basic troubleshooting of common issues.
Q: How do you ensure image quality when viewing medical images in PACS?
Expected Answer: Should discuss basic image quality checks, monitor calibration, proper viewing conditions, and reporting any display issues to appropriate personnel.