Occupancy Tracking
Occupancy Tracking is a system used by campgrounds and outdoor hospitality businesses to monitor and manage how full their facilities are. It helps track which campsites or spaces are being used, which are reserved, and which are available. This information is important for managing bookings, planning maintenance, and making business decisions. Think of it like keeping track of hotel room availability, but for outdoor spaces like RV spots, tent sites, or cabin rentals. Some businesses use simple spreadsheets while others use specialized camping management software for this purpose.
Examples in Resumes
Managed Occupancy Tracking system for 200-site campground, maintaining 85% average occupancy rate
Implemented new Occupancy Management software resulting in 30% fewer booking conflicts
Supervised daily Site Occupancy reporting and strategic planning for peak seasons
Typical job title: "Campground Managers"
Also try searching for:
Where to Find Campground Managers
Professional Organizations
Online Communities
Job Resources
Example Interview Questions
Senior Level Questions
Q: How would you handle overbooking situations during peak season?
Expected Answer: A senior manager should discuss their experience with conflict resolution, booking system management, and having backup plans like partnerships with nearby facilities. They should also mention preventive measures and communication strategies.
Q: What strategies have you implemented to increase off-season occupancy rates?
Expected Answer: Should discuss marketing strategies, special event planning, seasonal pricing structures, and how they've used occupancy data to make strategic decisions about promotions and amenities.
Mid Level Questions
Q: How do you manage maintenance schedules while maintaining high occupancy rates?
Expected Answer: Should explain their approach to balancing site maintenance with guest needs, including rotating site closures, off-peak maintenance scheduling, and emergency repair procedures.
Q: Describe your experience with occupancy reporting and analysis.
Expected Answer: Should be able to explain how they track occupancy data, create reports, and use this information to make recommendations for business improvements.
Junior Level Questions
Q: What information do you need to collect for basic occupancy tracking?
Expected Answer: Should mention basics like guest information, arrival/departure dates, site preferences, and payment status. Should understand the importance of accurate record-keeping.
Q: How would you handle a double-booking situation?
Expected Answer: Should demonstrate customer service skills, knowledge of booking procedures, and understanding of basic problem-solving in campground operations.
Experience Level Indicators
Junior (0-2 years)
- Basic booking and reservation management
- Daily occupancy reporting
- Guest check-in and check-out procedures
- Basic campground operations
Mid (2-5 years)
- Advanced reservation system management
- Occupancy analysis and reporting
- Staff scheduling based on occupancy
- Revenue management
Senior (5+ years)
- Strategic occupancy planning
- Business development
- Team management
- Budget and revenue optimization
Red Flags to Watch For
- No experience with reservation or booking systems
- Poor customer service skills
- Lack of basic math and reporting abilities
- No understanding of seasonal business patterns
Need more hiring wisdom? Check these out...
A Beginner's Guide to Implementing an Applicant Tracking System
Ghostbusting in Recruitment: How to Keep Candidates Engaged
Recruitment Metrics That Matter in 2025: Moving Beyond Time-to-Hire
