Loss Prevention

Term from Security industry explained for recruiters

Loss Prevention refers to practices and strategies used by businesses to protect their assets from theft, fraud, and other forms of loss. This includes both external theft (shoplifting) and internal theft (employee theft). Professionals in this field work to prevent inventory shrinkage, protect company assets, and maintain a safe shopping environment. They might be called Loss Prevention Specialists, Asset Protection Specialists, or Security Officers. This role has evolved from traditional store security to include data analysis, technology management, and development of prevention strategies.

Examples in Resumes

Managed a team of 10 Loss Prevention officers across multiple retail locations

Reduced shrinkage by 40% through implementation of Loss Prevention strategies

Developed and conducted Loss Prevention training programs for new employees

Led Asset Protection initiatives resulting in $100,000 annual savings

Implemented new Loss Prevention technology systems and surveillance equipment

Typical job title: "Loss Prevention Specialists"

Also try searching for:

Loss Prevention Manager Asset Protection Specialist Security Manager Loss Prevention Officer Loss Prevention Investigator Retail Security Manager Asset Protection Manager

Example Interview Questions

Senior Level Questions

Q: How would you develop and implement a company-wide loss prevention strategy?

Expected Answer: Should discuss creating comprehensive programs including employee training, technology implementation, inventory control measures, and partnership with law enforcement. Should mention budget management and ROI analysis.

Q: How do you measure the success of a loss prevention program?

Expected Answer: Should discuss shrinkage rates, inventory accuracy, incident reports, apprehension statistics, and financial metrics. Should mention both preventive measures and reactive responses.

Mid Level Questions

Q: How do you handle internal theft investigations?

Expected Answer: Should explain process of gathering evidence, conducting interviews, documentation procedures, and working with HR while maintaining confidentiality and following legal guidelines.

Q: What strategies do you use to prevent shoplifting?

Expected Answer: Should discuss combination of customer service, store layout, security technology, proper merchandise placement, and training staff on red flags.

Junior Level Questions

Q: What would you do if you witnessed someone shoplifting?

Expected Answer: Should demonstrate knowledge of proper observation techniques, documentation requirements, and safe apprehension protocols while following company policy.

Q: How do you maintain awareness during your shift?

Expected Answer: Should discuss monitoring security cameras, conducting floor walks, checking high-risk areas, and maintaining communication with team members.

Experience Level Indicators

Junior (0-2 years)

  • Basic security procedures and protocols
  • Surveillance system monitoring
  • Report writing
  • Customer service skills

Mid (2-5 years)

  • Investigation techniques
  • Team supervision
  • Emergency response procedures
  • Internal theft prevention

Senior (5+ years)

  • Program development and management
  • Budget oversight
  • Risk assessment
  • Training program development

Red Flags to Watch For

  • No knowledge of retail security procedures
  • Poor communication skills
  • Lack of experience with security technology
  • No understanding of legal guidelines regarding apprehension and detention
  • Unable to demonstrate problem-solving abilities