Load-in refers to the crucial first phase of catering event setup where staff brings all necessary equipment, food, and supplies into the venue. This process requires careful planning and coordination to ensure everything arrives at the right time and in the right order. It's similar to setting up a temporary restaurant at a new location for each event. The term may also appear as "setup" or "event setup" in job descriptions. This is a critical skill in catering as proper load-in ensures smooth event execution and helps prevent last-minute rush or confusion.
Supervised Load-in and setup for corporate events serving 500+ guests
Coordinated Load-in procedures for multiple wedding venues
Managed equipment Load-in and kitchen setup for high-profile charity galas
Typical job title: "Catering Setup Coordinators"
Also try searching for:
Q: How do you manage load-in logistics for multiple events occurring on the same day?
Expected Answer: Look for answers showing experience in staff scheduling, timeline creation, equipment allocation, and problem-solving skills when resources are stretched. They should mention coordination with venues and transportation planning.
Q: Describe how you would handle a situation where the venue's loading dock is unexpectedly unavailable during load-in time.
Expected Answer: Strong candidates should discuss alternative entry points, timeline adjustment, communicating with venue management and team members, and having backup plans for different scenarios.
Q: What checklist do you use for load-in preparation?
Expected Answer: Should mention equipment inventory, timeline creation, staff assignments, venue requirements check, and communication with both kitchen and service teams.
Q: How do you ensure food safety during the load-in process?
Expected Answer: Should discuss temperature control, proper transportation methods, timing of food arrival, and health regulation compliance during setup.
Q: What are the first three things you check when arriving at a venue for load-in?
Expected Answer: Should mention checking access points, power sources, and setup space allocation as basic venue assessment skills.
Q: How do you organize equipment during load-in to ensure efficient setup?
Expected Answer: Should describe basic organization principles like grouping similar items, following setup sequence, and maintaining clear pathways.