Lean Six Sigma is a method for making businesses work better by reducing waste and mistakes. It combines two approaches: 'Lean' (which focuses on eliminating unnecessary steps) and 'Six Sigma' (which aims to reduce errors). People who are trained in this get different colored "belts" (like in martial arts) - Yellow, Green, and Black Belts - showing their level of expertise. Companies use Lean Six Sigma to save money, make customers happier, and get work done faster. You might also see it called "LSS," "Continuous Improvement," or "Process Excellence."
Led team that saved $500,000 annually using Lean Six Sigma methods
Completed Six Sigma Black Belt certification and managed 5 improvement projects
Applied LSS techniques to reduce customer wait times by 40%
Implemented Lean Six Sigma processes to improve warehouse efficiency
Typical job title: "Continuous Improvement Managers"
Also try searching for:
Q: Can you describe a major process improvement project you led and its impact on the business?
Expected Answer: Look for answers that show they can lead large-scale projects, measure financial results, and manage stakeholders across different departments. They should mention specific improvements in metrics like cost savings, time reduction, or quality improvements.
Q: How do you handle resistance to change when implementing new processes?
Expected Answer: Should demonstrate experience in change management, communication strategies, and ability to get buy-in from both leadership and front-line workers. Look for examples of successful culture change.
Q: What tools do you use to analyze process problems?
Expected Answer: Should mention basic tools like process mapping, cause-and-effect diagrams, and data analysis methods. Look for examples of how they've used these tools in real situations.
Q: Explain how you would identify the root cause of a problem in a process?
Expected Answer: Should describe methods like '5 Whys' or fishbone diagrams, and give examples of how they've used these to solve real problems. Look for structured thinking approach.
Q: What is the difference between Lean and Six Sigma?
Expected Answer: Should explain that Lean focuses on reducing waste and unnecessary steps, while Six Sigma focuses on reducing errors and variations in processes. Basic understanding is sufficient.
Q: What does DMAIC stand for and why is it important?
Expected Answer: Should explain it means Define, Measure, Analyze, Improve, Control - the basic problem-solving steps used in Six Sigma. Should be able to briefly explain each step.