GDS (Global Distribution System) Integration refers to connecting a hotel's booking system with major worldwide travel booking networks like Amadeus, Sabre, and Travelport. It's like plugging your hotel into a global network that travel agents and online booking websites use to find and book rooms. Think of it as making sure your hotel shows up in all the important digital "catalogs" that travel professionals use. When someone mentions GDS Integration, they're talking about the work done to make sure a hotel's rooms, rates, and availability automatically appear in these worldwide booking systems.
Implemented GDS Integration project connecting hotel inventory to major travel networks
Managed Global Distribution System setup for a chain of boutique hotels
Increased bookings by 40% through successful GDS implementation and optimization
Typical job title: "GDS Integration Specialists"
Also try searching for:
Q: How would you develop a GDS distribution strategy for a new boutique hotel chain?
Expected Answer: A strong answer should cover analyzing target markets, selecting appropriate GDS platforms, rate strategy across channels, and managing relationships with GDS providers. Should also mention training staff and measuring success through booking metrics.
Q: How do you handle rate parity across different distribution channels?
Expected Answer: Should explain how to maintain consistent pricing across all booking platforms, understand contractual obligations with different channels, and describe monitoring tools and strategies for price management.
Q: What are the main challenges in managing GDS connectivity?
Expected Answer: Should discuss keeping room inventory accurate, managing rate updates, dealing with technical issues between systems, and coordinating with various departments to ensure smooth operations.
Q: How do you ensure booking accuracy between the GDS and the hotel's system?
Expected Answer: Should explain regular auditing processes, monitoring booking flows, checking for discrepancies, and problem-solving procedures when issues arise.
Q: What are the main GDS platforms used in the hotel industry?
Expected Answer: Should be able to name major systems like Amadeus, Sabre, and Travelport, and explain their basic functions in hotel distribution.
Q: How do you update room rates in a GDS?
Expected Answer: Should demonstrate understanding of basic rate input procedures, explain the importance of double-checking entries, and know when to seek approval for changes.