Front Money
Front Money is a term used in casino operations to describe money that a guest deposits with the casino before playing. Think of it like opening a bank account at the casino - players deposit cash, wire transfers, or casino checks which they can then use for gambling. This system helps casinos manage large transactions safely and helps players avoid carrying large amounts of cash. It's also sometimes called "front-end deposits" or "casino deposits." Understanding Front Money is crucial for casino cage operations and credit operations roles.
Examples in Resumes
Managed over $2M in Front Money deposits and transactions daily
Supervised Front Money operations and credit marker processes
Processed high-roller Front-Money deposits and established new client accounts
Handled Front Money and marker transactions for VIP casino guests
Typical job title: "Casino Cage Managers"
Also try searching for:
Where to Find Casino Cage Managers
Professional Associations
Job Boards
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you handle a situation where a high-roller disputes their Front Money balance?
Expected Answer: A senior manager should explain the importance of documentation, transaction records, surveillance footage review, and proper escalation procedures while maintaining customer service standards.
Q: What systems do you use to track Front Money deposits and what controls are in place?
Expected Answer: Should discuss casino management systems, daily balancing procedures, dual control requirements, and compliance with gaming regulations regarding cash handling.
Mid Level Questions
Q: Explain the process of accepting and releasing Front Money deposits.
Expected Answer: Should describe verification procedures, documentation requirements, checking ID, proper cash handling procedures, and the step-by-step process of recording transactions.
Q: How do you ensure compliance with anti-money laundering regulations when handling Front Money?
Expected Answer: Should explain CTR requirements, suspicious activity reporting, and verification procedures for large cash transactions.
Junior Level Questions
Q: What is Front Money and why is it important in casino operations?
Expected Answer: Should explain that Front Money is a deposit system for casino players, its basic function, and why it's important for both the casino and the players.
Q: What documentation is required for Front Money transactions?
Expected Answer: Should be able to list basic required documents like valid ID, deposit slip requirements, and transaction records needed.
Experience Level Indicators
Junior (0-2 years)
- Basic cash handling
- Transaction processing
- Customer service
- Understanding of casino cage operations
Mid (2-5 years)
- Front Money account management
- Gaming regulation compliance
- Team supervision
- Problem resolution
Senior (5+ years)
- Department management
- High-roller client relations
- Policy development
- Risk management
Red Flags to Watch For
- No experience with casino management systems
- Lack of cash handling experience
- Poor understanding of gaming regulations
- No knowledge of anti-money laundering requirements
- Weak customer service skills
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