Recruiter's Glossary

Examples: Consolidation • Drayage • Waybill

First Mile

Term from Logistics industry explained for recruiters

First Mile refers to the initial stage of the shipping process, where products are picked up from sellers or manufacturers before entering the main shipping network. Think of it like the first leg of a package's journey - from a business to a shipping hub or warehouse. This term is commonly used in delivery services, e-commerce, and logistics companies. It's different from "last mile" delivery, which is the final delivery to the customer's door. Understanding First Mile operations is crucial because it sets the foundation for the entire delivery process and can greatly impact overall shipping efficiency.

Examples in Resumes

Managed First Mile operations for 50+ retail clients, improving pickup efficiency by 30%

Optimized First Mile logistics routing, reducing collection time by 25%

Led team of 15 drivers handling First-Mile pickups across the metropolitan area

Typical job title: "First Mile Managers"

Also try searching for:

Logistics Coordinator First Mile Operations Manager Supply Chain Manager Pickup Operations Manager Collection Network Manager First Mile Supervisor Transportation Manager

Where to Find First Mile Managers

Professional Networks

Industry Resources

Example Interview Questions

Senior Level Questions

Q: How would you improve First Mile efficiency in a city with frequent traffic congestion?

Expected Answer: Look for answers that discuss route optimization, scheduling pickups during off-peak hours, using data analytics to predict traffic patterns, and maintaining good relationships with vendors for flexible pickup windows.

Q: How do you handle scaling First Mile operations during peak seasons?

Expected Answer: Candidate should mention workforce planning, temporary staff management, vendor communication strategies, and having backup plans for various scenarios.

Mid Level Questions

Q: What metrics do you use to measure First Mile performance?

Expected Answer: Should mention pickup time accuracy, collection efficiency, cost per pickup, driver productivity, and vendor satisfaction rates.

Q: How do you coordinate between vendors and drivers for smooth pickups?

Expected Answer: Look for experience with scheduling systems, communication protocols, and problem-solving skills when dealing with vendors and drivers.

Junior Level Questions

Q: What is the difference between First Mile and Last Mile delivery?

Expected Answer: Should explain that First Mile involves collecting from businesses/vendors for distribution, while Last Mile involves final delivery to customers.

Q: What documentation is typically needed for First Mile pickups?

Expected Answer: Should mention basic paperwork like pickup manifests, vendor receipts, and basic tracking documentation.