First Due is a modern software system used by fire departments to manage emergency responses and daily operations. It helps firefighters and emergency personnel handle tasks like responding to incidents, managing pre-plans (building layouts and hazard information), and tracking equipment. Think of it as an all-in-one digital tool that replaces traditional paper-based systems. Similar systems include Emergency Reporting and FireRMS. When you see this term in resumes, it typically means the person has experience using digital tools for emergency service management.
Managed emergency response planning using First Due software for a 50-person fire department
Created detailed building pre-plans with First Due system covering 200+ structures in district
Trained 30 firefighters on First Due reporting and incident management features
Typical job title: "Fire Service Professionals"
Also try searching for:
Q: How have you used First Due to improve department operations and emergency response times?
Expected Answer: Look for answers that show experience in implementing the system department-wide, training others, and using data to improve response effectiveness.
Q: Describe a situation where First Due helped manage a major incident.
Expected Answer: Candidate should explain how they used the system's features for real-time information sharing, resource management, and coordination during large-scale emergencies.
Q: What features of First Due do you use most often and why?
Expected Answer: Should demonstrate familiarity with daily use of the system, including pre-planning, reporting, and incident management features.
Q: How do you use First Due for pre-incident planning?
Expected Answer: Look for understanding of creating and maintaining building layouts, hazard information, and emergency response plans in the system.
Q: What basic functions can you perform in First Due?
Expected Answer: Should be able to describe basic navigation, incident reporting, and accessing pre-plan information.
Q: How do you access building information during an emergency response using First Due?
Expected Answer: Should explain basic steps to quickly locate and view building details and hazard information while responding to calls.