Cycle counting is a method used in warehouses and stores to keep track of inventory without shutting down operations. Instead of counting everything at once annually, workers count a small portion of items each day or week. This ongoing process helps catch mistakes early, keeps inventory records accurate, and is more efficient than full warehouse shutdowns for counting. Think of it like checking your wallet regularly rather than waiting until the end of the year to count all your money. Many modern warehouses use handheld scanners or mobile devices to make this process faster and more accurate.
Managed daily Cycle Count programs achieving 99.8% inventory accuracy
Trained team members on Cycle Counting procedures and best practices
Implemented new Cycle Count schedules that reduced annual inventory variances by 45%
Supervised Cycle Counting operations across three warehouse locations
Typical job title: "Cycle Count Specialists"
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Q: How would you design a cycle counting program for a large warehouse with multiple zones?
Expected Answer: A strong answer should include creating counting schedules based on item value and movement, training staff, implementing accuracy metrics, and using technology to track results. They should mention how to handle discrepancies and coordinate with other warehouse operations.
Q: How do you handle major inventory discrepancies discovered during cycle counts?
Expected Answer: Should discuss investigation procedures, documentation requirements, root cause analysis, and process improvement recommendations. Should mention coordination with finance and operations teams.
Q: What factors do you consider when scheduling cycle counts?
Expected Answer: Should mention item value, movement frequency, warehouse layout, staff availability, and business peak periods. Should understand how to balance counting needs with regular operations.
Q: How do you train new employees on cycle counting procedures?
Expected Answer: Should describe hands-on training methods, documentation use, common error prevention, and how to use counting equipment. Should emphasize accuracy and attention to detail.
Q: What is the basic process of performing a cycle count?
Expected Answer: Should be able to explain the steps: getting count sheets or digital assignments, locating items, counting accurately, recording results, and reporting discrepancies.
Q: What do you do if you find a counting discrepancy?
Expected Answer: Should explain basic verification steps like recounting, checking nearby locations, and reporting to supervisor. Should understand the importance of accuracy.