Credit Card Processing
Credit Card Processing refers to the system and methods used to handle credit card payments in businesses. It includes everything from the moment a customer swipes or inserts their card to when the money reaches the business's bank account. This is a crucial skill in banking and financial roles, as it involves understanding how payments move between customers, merchants, banks, and credit card companies. Similar terms include payment processing, merchant services, or card transaction handling.
Examples in Resumes
Managed Credit Card Processing systems for a retail chain with over $5M in annual transactions
Implemented new Payment Processing solutions that reduced transaction fees by 15%
Trained staff on Card Processing procedures and security protocols
Supervised Credit Card Transaction systems for multiple bank branches
Typical job title: "Payment Processing Specialists"
Also try searching for:
Where to Find Payment Processing Specialists
Professional Associations
Online Forums
Industry Resources
Example Interview Questions
Senior Level Questions
Q: How would you implement a new credit card processing system across multiple locations?
Expected Answer: Look for answers that demonstrate project management experience, understanding of different payment systems, consideration of staff training needs, and awareness of security requirements and compliance standards.
Q: How do you handle payment reconciliation issues?
Expected Answer: Candidate should explain problem-solving approaches for matching transactions, working with banks and processors, and implementing controls to prevent future issues.
Mid Level Questions
Q: What steps do you take to prevent credit card fraud?
Expected Answer: Should mention verification procedures, security measures, monitoring for suspicious activities, and knowledge of common fraud patterns.
Q: Explain the basic flow of a credit card transaction.
Expected Answer: Should describe the process from card swipe to authorization to settlement, showing understanding of how money moves between parties.
Junior Level Questions
Q: What are the basic security requirements for handling credit card information?
Expected Answer: Should mention PCI compliance basics, importance of data security, and basic safety practices when handling card information.
Q: How do you handle a declined credit card transaction?
Expected Answer: Should demonstrate customer service skills, knowledge of common decline reasons, and proper procedures for handling sensitive situations.
Experience Level Indicators
Junior (0-2 years)
- Basic transaction processing
- Customer service for payment issues
- Understanding of payment terminals
- Basic security procedures
Mid (2-5 years)
- Transaction reconciliation
- Fraud prevention measures
- Payment system troubleshooting
- Staff training on procedures
Senior (5+ years)
- Payment systems implementation
- Vendor relationship management
- Risk management
- Process optimization
Red Flags to Watch For
- No knowledge of basic security requirements
- Unfamiliarity with payment reconciliation processes
- Poor understanding of fraud prevention
- Lack of customer service experience
- No experience with payment terminal systems
Need more hiring wisdom? Check these out...
A Beginner's Guide to Implementing an Applicant Tracking System
7 Ways to Maximize Your Candidate Database ROI
Global Compliance Checks: The Hidden Puzzle Pieces of Background Screening Revealed
