Computerized Maintenance Management System
A Computerized Maintenance Management System (CMMS) is a software tool that helps organizations keep track of building maintenance, equipment repairs, and facility operations. Think of it as a digital assistant that helps maintenance teams manage work orders, schedule preventive maintenance, track equipment history, and manage inventory of spare parts. It replaces old paper-based systems and spreadsheets, making it easier to organize maintenance tasks and keep buildings running smoothly. Similar systems might be called Enterprise Asset Management (EAM) or Facility Management Software (FMS).
Examples in Resumes
Implemented CMMS system that reduced maintenance response time by 40%
Managed facility operations using Computerized Maintenance Management System for a 500,000 sq ft facility
Trained staff of 20 on CMMS software for daily maintenance tracking
Typical job title: "CMMS Administrators"
Also try searching for:
Where to Find CMMS Administrators
Professional Organizations
Online Communities
Job Resources
Example Interview Questions
Senior Level Questions
Q: How would you implement a CMMS system across multiple facilities?
Expected Answer: Should discuss change management, training programs, data migration from existing systems, establishing standard procedures, and methods for getting buy-in from maintenance staff.
Q: How do you measure ROI of a CMMS implementation?
Expected Answer: Should mention tracking metrics like reduced downtime, lower maintenance costs, improved work order completion rates, and better inventory management leading to cost savings.
Mid Level Questions
Q: How do you prioritize maintenance tasks in a CMMS?
Expected Answer: Should explain how to set up priority levels based on equipment criticality, safety concerns, and business impact, and how to use the system to schedule accordingly.
Q: What reports do you typically generate from a CMMS and why?
Expected Answer: Should discuss common reports like maintenance costs, equipment downtime, work order completion rates, and how these help in making maintenance decisions.
Junior Level Questions
Q: What basic information should be included in a work order?
Expected Answer: Should mention equipment details, problem description, priority level, required parts, assigned technician, and time estimates.
Q: How do you handle emergency maintenance requests in a CMMS?
Expected Answer: Should explain the process of creating emergency work orders, proper prioritization, and notification systems for urgent maintenance needs.
Experience Level Indicators
Junior (0-2 years)
- Basic work order creation and tracking
- Data entry and record keeping
- Running simple reports
- Basic preventive maintenance scheduling
Mid (2-5 years)
- Preventive maintenance program management
- Inventory control
- Report analysis and interpretation
- Staff training and coordination
Senior (5+ years)
- CMMS implementation and optimization
- Maintenance strategy development
- Budget management and cost control
- Team leadership and program development
Red Flags to Watch For
- No hands-on experience with any CMMS software
- Lack of understanding of basic maintenance principles
- Poor communication skills with maintenance staff
- No experience with preventive maintenance scheduling
