CERT stands for Computer Emergency Response Team. It's a group of cybersecurity experts who handle computer security incidents and threats within an organization. Think of them as a cyber emergency response unit – similar to how firefighters respond to fires, CERT teams respond to cyber attacks and security breaches. When companies mention CERT in job descriptions, they're usually referring to either working as part of such a team or following the security guidelines and practices established by well-known CERT organizations like the CERT Coordination Center (CERT/CC).
Led CERT team response to critical security incidents, reducing average response time by 50%
Implemented CERT guidelines and best practices for incident handling and response
Member of corporate CERT team handling cybersecurity threats and vulnerabilities
Typical job title: "CERT Analysts"
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Q: How would you set up a CERT program from scratch in an organization?
Expected Answer: Should discuss creating incident response plans, building a team structure, establishing communication protocols, selecting necessary tools, and creating documentation and training programs. Should emphasize coordination with other departments and management.
Q: How do you handle a major security breach involving sensitive customer data?
Expected Answer: Should explain the complete incident response lifecycle: identifying the breach, containing it, investigating root cause, communicating with stakeholders, legal compliance requirements, and implementing preventive measures for the future.
Q: What's your process for prioritizing security incidents?
Expected Answer: Should explain how to assess incident severity based on impact to business, number of affected systems, type of data involved, and potential damage. Should mention using standard incident classification systems.
Q: How do you document and track security incidents?
Expected Answer: Should describe incident tracking systems, documentation requirements, maintaining chain of custody for evidence, and creating incident reports that both technical and non-technical stakeholders can understand.
Q: What are the basic steps in incident response?
Expected Answer: Should be able to describe the basic steps: Preparation, Detection, Analysis, Containment, Eradication, Recovery, and Lessons Learned. Basic understanding of each phase is sufficient.
Q: What tools would you use to detect a security incident?
Expected Answer: Should mention basic security tools like antivirus software, firewalls, intrusion detection systems, and log monitoring. Should understand basic alert indicators.