CASS Settlement (Cargo Accounts Settlement Systems) is a payment system used in the freight forwarding and airline industry. It's like a centralized billing system that helps freight forwarders and airlines handle payments for cargo shipments. Instead of dealing with multiple individual payments, companies use CASS to process all their billing and payments in one place. Think of it as a streamlined way to handle accounts payable and receivable in the cargo industry, similar to how a clearing house works for banks. This system is managed by IATA (International Air Transport Association) and is considered the standard way of handling payments in air cargo.
Managed CASS Settlement processes for over 50 airline partners
Reduced payment processing time by 40% through efficient CASS Settlement handling
Supervised team responsible for monthly CASS reconciliation and CASS Settlement reporting
Typical job title: "CASS Settlement Specialists"
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Q: How would you handle a dispute in CASS Settlement between an airline and a freight forwarder?
Expected Answer: A senior specialist should explain the dispute resolution process, including documentation requirements, communication protocols with IATA, and steps to reach settlement while maintaining business relationships.
Q: What strategies have you implemented to improve CASS Settlement efficiency?
Expected Answer: Should discuss experience with process automation, team training, implementing checks and balances, and maintaining accurate records for quick dispute resolution.
Q: Explain the CASS billing cycle and key deadlines.
Expected Answer: Should describe the monthly billing cycle, submission deadlines, payment periods, and consequences of missing deadlines.
Q: How do you ensure accuracy in CASS Settlement processing?
Expected Answer: Should explain verification procedures, common errors to watch for, and reconciliation processes used to maintain accuracy.
Q: What is CASS Settlement and why is it important?
Expected Answer: Should explain that it's a centralized billing system for air cargo industry, making payment processing easier between airlines and freight forwarders.
Q: What are the basic documents involved in CASS Settlement?
Expected Answer: Should identify air waybills, invoices, and settlement reports as key documents in the CASS process.