Bursar
A Bursar is a financial administrator in colleges and universities who manages student accounts, tuition payments, and financial operations. Think of them as the chief financial manager for student money matters. They handle everything from processing tuition payments and student fees to managing payment plans and disbursing financial aid. Bursars work closely with other departments like Financial Aid, Registrar, and Accounting to ensure smooth financial operations for both the institution and its students.
Examples in Resumes
Managed $50M in student accounts as Bursar at State University
Served as Assistant Bursar overseeing payment processing for 15,000 students
Led the Bursar's Office transition to a new student billing system
As Associate Bursar, implemented new payment plan options increasing on-time payments by 25%
Typical job title: "Bursars"
Also try searching for:
Where to Find Bursars
Professional Associations
Job Boards
Professional Networks
Example Interview Questions
Senior Level Questions
Q: How would you handle a major system change in student billing while ensuring minimal disruption to operations?
Expected Answer: Look for answers that demonstrate project management experience, communication skills, and understanding of change management. Should discuss stakeholder communication, testing phases, and backup plans.
Q: How do you ensure compliance with federal regulations while maintaining efficient operations?
Expected Answer: Should demonstrate knowledge of FERPA, financial aid regulations, and internal controls. Should discuss audit preparation and maintaining documentation.
Mid Level Questions
Q: How do you handle difficult conversations with students and parents about financial obligations?
Expected Answer: Should emphasize customer service skills, knowledge of payment options, and ability to explain complex financial information clearly and empathetically.
Q: Describe your experience with student payment plans and collections processes.
Expected Answer: Should demonstrate understanding of payment plan options, collection procedures, and balance between supporting students and maintaining institution's financial health.
Junior Level Questions
Q: What experience do you have with student account management systems?
Expected Answer: Should be familiar with basic financial software, student information systems, and standard office tools like Excel.
Q: How do you ensure accuracy in financial transactions and records?
Expected Answer: Should discuss attention to detail, double-checking work, reconciliation processes, and following established procedures.
Experience Level Indicators
Junior (0-2 years)
- Basic accounting principles
- Student information systems
- Customer service
- Payment processing
Mid (2-5 years)
- Financial aid disbursement
- Payment plan management
- Collections procedures
- Staff supervision
Senior (5+ years)
- Budget management
- Policy development
- Regulatory compliance
- Department leadership
Red Flags to Watch For
- Limited understanding of FERPA regulations
- Poor customer service skills
- Lack of experience with student information systems
- No knowledge of financial aid processes
