Breakdown Procedures are the standard steps bus drivers must follow when their vehicle experiences mechanical problems or stops working during service. These procedures are essential safety protocols that protect passengers, other road users, and company equipment. They include specific actions like safely pulling over, assessing the situation, communicating with dispatch, managing passengers, and properly documenting the incident. Understanding and following these procedures is a key responsibility for any professional bus driver.
Successfully handled 20+ vehicle issues using Breakdown Procedures with zero passenger complaints
Trained new drivers on Breakdown Procedures and Emergency Response protocols
Maintained perfect safety record through proper implementation of Breakdown Procedures and Vehicle Failure Protocols
Typical job title: "Bus Drivers"
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Q: How would you handle a breakdown situation with a bus full of passengers during rush hour?
Expected Answer: A senior driver should explain the importance of staying calm, ensuring passenger safety, proper communication with dispatch, efficient passenger transfer procedures, and managing traffic around the broken-down vehicle.
Q: How would you train new drivers on breakdown procedures?
Expected Answer: Should demonstrate leadership by explaining how to teach step-by-step protocols, common scenarios, communication requirements, and the importance of staying calm under pressure.
Q: What documentation is required following a breakdown incident?
Expected Answer: Should be able to explain the necessary incident reports, mechanical issue documentation, passenger information collection, and communication logs required.
Q: What are the first three steps you take when your bus shows warning signs of mechanical issues?
Expected Answer: Should explain assessing the situation, finding a safe location to pull over, and proper communication with dispatch while ensuring passenger safety.
Q: Who do you contact first in case of a breakdown?
Expected Answer: Should know to contact dispatch immediately and understand the proper radio communication protocols.
Q: What safety equipment must you check before starting your route?
Expected Answer: Should be able to list basic safety equipment like reflective triangles, fire extinguisher, first aid kit, and emergency contact information.