Recruiter's Glossary

Examples: QFD • DMADV • PDCA

BPR

Term from Process Improvement industry explained for recruiters

BPR (Business Process Reengineering) is a way to completely rethink and rebuild how a company operates. It's like giving a business a fresh start by redesigning its core activities from scratch, rather than just making small improvements. Think of it as rebuilding a house instead of just redecorating. Companies use BPR when they need major improvements in areas like cost, quality, service, or speed. This approach became popular in the 1990s and is still used today when organizations need dramatic changes to stay competitive.

Examples in Resumes

Led BPR initiative resulting in 40% reduction in processing time

Managed Business Process Reengineering project saving company $2M annually

Implemented BPR strategies across 5 departments improving efficiency by 60%

Typical job title: "Business Process Engineers"

Also try searching for:

Process Improvement Manager Business Process Analyst Change Management Specialist Business Transformation Manager Process Excellence Leader Operational Excellence Manager Business Process Consultant

Where to Find Business Process Engineers

Professional Organizations

Online Communities

Job Resources

Example Interview Questions

Senior Level Questions

Q: Can you describe a major BPR project you led and what were the results?

Expected Answer: Look for answers that show experience managing large-scale change, measuring results, and handling resistance to change. They should mention specific improvements in metrics like cost reduction, time savings, or quality improvements.

Q: How do you handle resistance to major process changes?

Expected Answer: Should demonstrate experience with change management, stakeholder communication, and ability to get buy-in from different levels of the organization. Look for examples of successful change implementation.

Mid Level Questions

Q: What tools and methods do you use to analyze business processes?

Expected Answer: Should mention process mapping, workflow analysis, data collection methods, and common improvement frameworks like Six Sigma or Lean. Look for practical experience with analysis tools.

Q: How do you measure the success of a BPR project?

Expected Answer: Should discuss specific metrics like cost savings, cycle time reduction, quality improvements, and customer satisfaction. Look for understanding of both quantitative and qualitative measures.

Junior Level Questions

Q: What is BPR and how is it different from continuous improvement?

Expected Answer: Should explain that BPR involves fundamental redesign of processes, while continuous improvement focuses on incremental changes. Look for basic understanding of process improvement concepts.

Q: What are the key steps in a BPR project?

Expected Answer: Should mention process identification, analysis, redesign, and implementation phases. Look for basic understanding of project methodology and approach.