An Andon System is a quality control and communication tool used in manufacturing, especially in automotive assembly lines. Think of it as an emergency alert system that gives workers the power to stop production when they spot a problem. The name comes from the Japanese word for 'lamp' because traditionally it used lighting signals. Today, it can include pull cords, buttons, or digital screens that workers use to call for help or signal issues. It's part of the Toyota Production System and lean manufacturing practices that many car manufacturers use to maintain quality and efficiency.
Implemented Andon System on assembly line, reducing quality issues by 35%
Trained 50+ employees on proper use of Andon alert procedures
Managed daily operations of Andon System and coordinated rapid response team
Upgraded existing Andon technology from cord-based to digital system
Typical job title: "Andon System Coordinators"
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Q: How would you implement an Andon System in a facility that has never used one before?
Expected Answer: A strong answer should cover employee training needs, hardware installation planning, response team organization, and how to create standard procedures for different types of alerts. Should also mention change management and getting buy-in from workers.
Q: How do you measure the effectiveness of an Andon System?
Expected Answer: Should discuss metrics like response times, number of issues caught before reaching customers, reduction in defects, and impact on overall productivity. Should also mention tracking employee participation and system usage patterns.
Q: What are the key components of an effective Andon System?
Expected Answer: Should explain the basic elements: signaling devices, visual displays, alert mechanisms, response protocols, and communication systems. Should also mention the importance of having trained response teams.
Q: How do you train workers to properly use an Andon System?
Expected Answer: Should cover topics like when to trigger alerts, proper communication procedures, understanding different types of signals, and the importance of not hesitating to stop production when necessary.
Q: What is the purpose of an Andon System?
Expected Answer: Should explain that it's a quality control tool that allows workers to stop production and get help when they spot problems, helping prevent defects from moving down the line.
Q: What happens when an Andon alert is triggered?
Expected Answer: Should describe the basic workflow: worker pulls cord/pushes button, signal alerts supervisor, production may pause, team leader responds to help resolve the issue.