Recruiter's Glossary

Examples: Merchandising • Drop Shipping • Customer Segmentation

Address Verification System (AVS)

Term from Ecommerce industry explained for recruiters

An Address Verification System (AVS) is a security tool used in online shopping to help prevent credit card fraud. When a customer makes a purchase, AVS checks if the billing address they entered matches the one on file with their credit card company. It's like having a security guard who makes sure the address on someone's ID matches their credit card before letting them make a purchase. This system is a standard part of payment processing in online stores and helps businesses reduce fraudulent transactions and chargebacks.

Examples in Resumes

Implemented Address Verification System to reduce fraudulent transactions by 40%

Managed integration of AVS with multiple payment gateways

Supervised team handling Address Verification System (AVS) implementation across multiple e-commerce platforms

Reduced chargebacks by 35% through proper AVS configuration and monitoring

Typical job title: "Payment Systems Specialists"

Also try searching for:

E-commerce Specialist Fraud Prevention Specialist Payment Systems Manager Risk Management Specialist Payment Operations Manager E-commerce Operations Manager

Where to Find Payment Systems Specialists

Professional Networks

Industry Resources

Example Interview Questions

Senior Level Questions

Q: How would you implement an AVS system across multiple international markets?

Expected Answer: Should discuss understanding of different address formats across countries, various payment gateway integrations, and how to handle cases where AVS isn't available in certain regions. Should mention creating backup verification methods.

Q: What strategies would you use to balance fraud prevention with customer experience?

Expected Answer: Should explain how to use AVS as part of a larger fraud prevention strategy, when to reject transactions vs. flag for review, and how to handle false positives without losing legitimate customers.

Mid Level Questions

Q: How do you handle AVS mismatches in an e-commerce system?

Expected Answer: Should describe different types of AVS responses, explain when to accept/reject transactions, and mention creating rules based on risk levels and transaction amounts.

Q: What are the common challenges in AVS implementation?

Expected Answer: Should discuss handling international addresses, dealing with apartment numbers, PO boxes, and how to manage customer service issues related to address verification failures.

Junior Level Questions

Q: What is AVS and why is it important for e-commerce?

Expected Answer: Should explain basic concept of address verification, its role in preventing fraud, and how it works with credit card processing.

Q: What are the basic AVS response codes and what do they mean?

Expected Answer: Should know common response codes like full match, partial match, and no match, and explain what each means for transaction processing.