Shipper
A Shipper is a professional who manages the process of preparing and sending out products from a warehouse or manufacturing facility. They ensure items are properly packaged, labeled, and documented for shipping. This role is essential in the supply chain, as they coordinate with carriers, maintain shipping records, and make sure products reach their destinations safely and on time. You might also see this role referred to as a shipping coordinator or shipping clerk. They work closely with warehouse staff, logistics teams, and transportation companies to keep goods moving efficiently.
Examples in Resumes
Managed a team of 5 employees as lead Shipper in a busy distribution center
Processed over 200 orders daily as Shipper while maintaining 99.9% accuracy rate
Implemented new tracking system as Shipper that reduced shipping errors by 35%
Typical job title: "Shippers"
Also try searching for:
Where to Find Shippers
Professional Associations
Job Boards
Online Resources
Example Interview Questions
Senior Level Questions
Q: How would you handle a situation where multiple rush orders need to go out but you have limited staff?
Expected Answer: A strong answer should include prioritization strategies, resource allocation, and possibly bringing in temporary help or overtime. They should mention communication with customers and management about realistic timelines.
Q: What systems have you implemented to improve shipping efficiency?
Expected Answer: Look for examples of process improvements, such as implementing tracking systems, reorganizing workflow, or creating new documentation methods that saved time or reduced errors.
Mid Level Questions
Q: How do you ensure accuracy in shipping labels and documentation?
Expected Answer: Should describe double-checking procedures, use of scanning systems, and methods for catching common errors before shipments go out.
Q: What experience do you have with different shipping carriers and their requirements?
Expected Answer: Should be familiar with major carriers (UPS, FedEx, etc.), their documentation requirements, and how to choose the most cost-effective shipping methods.
Junior Level Questions
Q: What steps do you take to prepare a package for shipping?
Expected Answer: Should be able to describe basic packaging requirements, label placement, checking addresses, and proper documentation procedures.
Q: How do you maintain organization in a busy shipping area?
Expected Answer: Should discuss basic organizational skills, keeping work areas clean, sorting packages by priority, and following standard operating procedures.
Experience Level Indicators
Junior (0-1 years)
- Basic package preparation
- Label creation and placement
- Simple documentation handling
- Understanding of shipping safety guidelines
Mid (1-3 years)
- Multiple carrier coordination
- Shipping cost optimization
- Inventory management
- Team coordination
Senior (3+ years)
- Process improvement
- Staff supervision
- Complex logistics planning
- Budget management
Red Flags to Watch For
- No knowledge of basic shipping documentation
- Poor attention to detail in previous roles
- No experience with shipping software or tracking systems
- History of missed deadlines or shipping errors
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