Intranet

Term from Corporate Communications industry explained for recruiters

An intranet is a private, secure company website that only employees can access. Think of it as a digital workplace where staff members can find company news, documents, tools, and resources they need for their daily work. Unlike regular websites that anyone can visit, intranets require login credentials and are protected from outside access. Companies use intranets to share information, collaborate on projects, and keep everyone updated on company policies and announcements. Similar terms you might hear include "employee portal," "digital workplace," or "company portal."

Examples in Resumes

Managed and updated company Intranet content reaching 5,000+ employees

Led the redesign of corporate Intranet portal to improve employee engagement

Created and maintained internal communication strategies through company Intranet and Employee Portal

Typical job title: "Intranet Managers"

Also try searching for:

Internal Communications Manager Digital Workplace Manager Intranet Content Manager Corporate Communications Specialist Internal Communications Specialist Digital Employee Experience Manager

Example Interview Questions

Senior Level Questions

Q: How would you measure the success of an intranet platform?

Expected Answer: A strong answer should discuss engagement metrics like page views and active users, employee feedback, content relevance, and how the intranet supports business goals and internal communication objectives.

Q: How would you handle a company-wide intranet redesign project?

Expected Answer: Should explain stakeholder management, gathering employee feedback, content audit process, change management, and how to ensure the new design meets both business needs and user expectations.

Mid Level Questions

Q: How do you ensure intranet content remains fresh and engaging?

Expected Answer: Should discuss content planning, editorial calendars, working with different departments, and methods to encourage employee participation and engagement.

Q: How would you handle sensitive company information on the intranet?

Expected Answer: Should explain access management, content permissions, compliance with company policies, and proper handling of confidential information.

Junior Level Questions

Q: What types of content should be included on a company intranet?

Expected Answer: Should mention company news, policies, forms, employee directory, department updates, and tools employees need for daily work.

Q: How would you encourage employees to use the intranet?

Expected Answer: Should discuss making content relevant and useful, easy navigation, regular updates, and working with team leaders to promote intranet use.

Experience Level Indicators

Junior (0-2 years)

  • Basic content management
  • Writing and editing for internal communications
  • Understanding of company structure
  • Basic project coordination

Mid (2-5 years)

  • Content strategy development
  • Stakeholder management
  • Analytics and reporting
  • Employee engagement initiatives

Senior (5+ years)

  • Strategic communications planning
  • Large-scale project management
  • Change management
  • Leadership and team development

Red Flags to Watch For

  • No experience with internal communications
  • Poor writing and editing skills
  • Lack of understanding about confidentiality and information security
  • No experience with content management systems