Boarding

Term from Animal Care industry explained for recruiters

Boarding refers to temporarily housing and caring for pets when their owners are away. This service includes providing accommodation, feeding, exercise, and basic care for animals, most commonly dogs and cats. Think of it as a hotel for pets. Some facilities offer basic overnight stays, while others provide luxury accommodations with added services like grooming, training, or specialized medical care. When you see this term in resumes, it usually indicates experience in managing animal facilities, providing direct animal care, or supervising pet care staff.

Examples in Resumes

Managed daily operations of a 50-kennel boarding facility

Provided care for up to 30 pets daily in pet boarding environment

Supervised staff of 5 at premium animal boarding facility

Typical job title: "Boarding Facility Staff"

Also try searching for:

Kennel Technician Pet Care Specialist Animal Caretaker Boarding Facility Manager Pet Lodge Attendant Animal Boarding Specialist Kennel Manager

Example Interview Questions

Senior Level Questions

Q: How would you handle a medical emergency in a boarding facility?

Expected Answer: Should discuss emergency protocols, relationships with local vets, staff training procedures, and client communication strategies. Should mention documentation and follow-up procedures.

Q: What systems would you implement to manage a large boarding facility?

Expected Answer: Should cover scheduling systems, staff management, cleaning protocols, feeding schedules, exercise routines, and customer communication methods. Should also mention quality control and safety measures.

Mid Level Questions

Q: How do you ensure proper sanitation in a boarding facility?

Expected Answer: Should describe cleaning schedules, proper use of disinfectants, disease prevention measures, and maintaining cleaning logs. Should mention specific cleaning protocols for different areas.

Q: What information do you collect during pet check-in?

Expected Answer: Should mention gathering emergency contacts, veterinary information, medication schedules, feeding preferences, behavioral issues, and special care instructions.

Junior Level Questions

Q: How do you recognize signs of stress in boarding animals?

Expected Answer: Should identify basic stress signals like reduced appetite, excessive barking/meowing, pacing, or withdrawal, and know basic comfort measures.

Q: What daily tasks are involved in caring for boarded pets?

Expected Answer: Should list feeding, cleaning, exercise, medication administration if needed, monitoring behavior and health, and maintaining records.

Experience Level Indicators

Junior (0-1 years)

  • Basic animal handling
  • Feeding and water maintenance
  • Kennel cleaning
  • Basic health monitoring

Mid (1-3 years)

  • Medication administration
  • Behavior monitoring
  • Customer service
  • Emergency response procedures

Senior (3+ years)

  • Facility management
  • Staff supervision
  • Emergency handling
  • Business operations

Red Flags to Watch For

  • No hands-on experience with animals
  • Lack of knowledge about basic animal care and safety
  • Poor understanding of sanitation protocols
  • No experience with customer service or pet owner communication